The world of voice first is full of acronyms and complex concepts, making it difficult to follow its constant and rapid evolution. Anyone who is interested in this technology faces the challenge of understanding intricate concepts and managing a steep learning curve. To help people who are unfamiliar with the…
The reviews are in. Alexa, Tide, Doritos, Jeep, and Australia walked away as marketing’s big winners this year, according to numerous analyses and listicles following the Big Game. As human consumers, we can’t help but make our own personal ranking of Sunday’s advertisements. We know what to expect, too. The…
We create software for monitoring and testing voice apps. We consider our job to be a humble but necessary one, and for people that enjoy troubleshooting and automation, one that is filled with many sublime pleasures. But sometimes, we feel the need to step back, take a look around, and…
There are frequent discussions in voice technology circles about voice app performance. The definition of performance in these conversations usually drifts toward user experience – how effective is the app is at fulfilling a user’s intent and the rate of re-engagement or retention. These are all important metrics. However, we…
Much has been written about the impending artificial intelligence singularity — the point at which machine intelligence outstrips humankind’s, promptly enslaves it, and potentially causes the universe to collapse. Some people think the bot takeover is not far off. But what do we do in the meantime? Well, given the…
No, the title is not a reference to a new rock band (or an old one – though it perhaps would have been a good alternative name for The Kinks). Instead, most are familiar with the infinite monkey theorem – that a limitless group of monkeys typing away in perpetuity…
Preface This document is an outgrowth of our experience building systems which are meant to be readily diagnosable while simultaneously highly performant and scalable. We have taken everything we have learned from this and distilled into a series of facets. Applying these facets will allow one to build:
