TOOLS
AI
Accuracy Testing
Optimize how well your chatbot and IVR understands user requests, through accuracy testing of ASR and NLU
– Identify areas of improvement
– Benchmark providers
– Optimize for accents and use case specific terminology
– Benchmark providers
– Optimize for accents and use case specific terminology
Most Important Qualities of your Voice Assistant
CAPABILITIES
How well it understands me when I speak
How fast it responds
I am not interested in using a voice assistant
How much it can do
Get ahead of the competition by
solving the number 1 issue that
users report in their voice apps.
solving the number 1 issue that
users report in their voice apps.
Get a baseline read
on the performance of
your interaction model
on the performance of
your interaction model
Bespoken
Be able to constantly
improve and measure
performance, as you
optimize and add features
improve and measure
performance, as you
optimize and add features
Bespoken
Get recommendations
on how to improve it
on how to improve it
Bespoken