IF YOU CAN TALK TO IT,
WE CAN
TEST IT TRAIN IT MONITOR IT TEST IT TRAIN IT MONITOR IT MONITOR IT
Bespoken specializes in ensuring exceptional and flawless customer experiences through AI-driven voice and chat testing, training, and monitoring. Our services include chatbot testing, IVR testing, load testing and monitoring for contact centers. Additionally, Bespoken also provides benchmarking services to select the best vendors for modern IVR and contact centers.
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AUTOMOTIVE
SIRI
MOBILE
APPS
GOOGLE
ASSISTANT
IVR
AMAZON
ALEXA

IVR Testing

Bespoken’s Automated Testing for IVR has all the features you need to deliver state-of-the-art, high-quality Voice Experiences. Incorporate multiple languages, accents, and audio environments right into your test-scripts. Start delivering incredible Voice Experiences for your customers by simply typing out your tests with our IVR testing tool.

Streaming Audio & Media

Users are increasingly reliant on streaming Audio & media Bespoken ensures your users enjoy reliable and stellar experiences. Our automated testing tools ensure your listeners’ requests are always understood and that constantly evolving streaming audio platforms work consistently and flawlessly on any device, under all conditions.

Automotive Technology

In today’s highly competitive environment, users demand high-quality, digitally-enhanced car experiences when researching, buying and operating a car. Bespoken solutions help auto manufacturers and OEM providers ensure they are delivering the most dependable and safest voice experiences.

The Bespoken Test Robot

The Ultimate Testing solutions for AI Hardware and Software. Our test robot closely mimics how real people interact with voice-enabled devices, allowing you to deliver powerful, easy-to-create automated testing on cars, smart-speakers, phones, and more! Learn more here

Our Partners

“Bespoken brings the best practices of automated testing. Together, we have created a streamlined development process that assures higher quality and provides a high degree of test automation.”
– ROBERT BRUCHHARDT
Senior Software Engineer / Mercedes-Benz R&D

Learn how Automated Testing got them Five-Star
Voice Experiences

SEE CASE STUDIES

Our Tools

Accuracy
Testing

Measure how well the ASR and NLU of your voice and chat experiences are working
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Functional
Testing

Test your voice IVR and chatbot applications end-to-end, from start to finish – including speech recognition and NLU.
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Load
Testing

Easily measure the scalability of your automated contact-center. Eliminate bottlenecks before they impact customers.
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Monitoring

Receive real-time alerts to resolve issues quickly. Never miss an outage, or wonder if your IVR or chatbot is working correctly.
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Faster, Better Development and Testing

Bespoken Ensures Quality Across the Development Lifecycle
FOR DEVELOPERS
FOR Q/A
FOR OPS
Amazon Alexa

Test Code Locally, 10x Faster.

➔ Develop and test right in your IDE.
➔ Go 10X faster by skipping slow, error-prone deployments.
➔ Leverage debuggers to find and fix issues even faster.
Amazon Alexa

Test Your Voice Experience Just Like A User

➔ Test your end-to-end voice experience
➔ Test across languages and accents
➔ Write your tests once, run them forever
Amazon Alexa

Constantly Keep an Eye on Your Voice Apps.

➔ Receive notifications whenever there is an issue
➔ Comprehensively test your Conversational UI

READY TO
GET STARTED?

Learn more about automated testing with our tools at Bespoken acceleration session.

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SUPERPOWERS

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