TOOLS
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AI
Accuracy Testing
Optimize how well your chatbot and IVR understands user requests, through accuracy testing of ASR and NLU
– Identify areas of improvement
– Benchmark providers
– Optimize for accents and use case specific terminology
– Benchmark providers
– Optimize for accents and use case specific terminology
![](https://bespoken.io/wp-content/uploads/2023/04/e2e_graphic.png)
Most Important Qualities of your Voice Assistant
CAPABILITIES
How well it understands me when I speak
How fast it responds
I am not interested in using a voice assistant
How much it can do
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Get ahead of the competition by
solving the number 1 issue that
users report in their voice apps.
solving the number 1 issue that
users report in their voice apps.
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Get a baseline read
on the performance of
your interaction model
on the performance of
your interaction model
Bespoken
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Be able to constantly
improve and measure
performance, as you
optimize and add features
improve and measure
performance, as you
optimize and add features
Bespoken
![](https://bespoken.io/wp-content/uploads/2019/07/image1-2.jpg)
Get recommendations
on how to improve it
on how to improve it
Bespoken