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We are thrilled to announce that Arte Merritt has joined Bespoken as our new Chief Marketing Officer. Arte brings a wealth of experience in the conversational AI industry to the team. He previously led Global Conversational AI Partnerships at Amazon Web Services. Before that, he was the CEO and Co-founder of Dashbot, an analytics platform for chatbots and voice assistants, which he led to 20,000 customers, 90 billion messages processed, and multiple acquisition offers.

In his new role at Bespoken, Arte will be responsible for leading the company’s go-to-market strategy and implementation. Conversational AI is at an inflection point, and we believe with Arte joining us, we can help our customers unlock the full potential that natural language-based technology has to offer. 

Bespoken and Arte have worked together on a variety of opportunities over the last nearly two years, and it has been a pleasure to get to know him and work with him. Arte is well-known for his insights and perspective on voice and chat experiences, and we believe this insight will help guide Bespoken’s testing, training, and monitoring platform to new heights.

“I am excited to join the Bespoken team. Testing is an integral aspect to conversational AI design. I look forward to helping customers deploy high quality, highly effective solutions that not only understand a user, and respond appropriately, but respond in a way that satisfies the user,”

We are excited to have Arte join the Bespoken team and look forward to a terrific 2023. 

Welcome aboard, Arte!


Bespoken is a leading provider of testing, training, and monitoring services for AI-powered voice and chat experiences. We offer chatbot testing, IVR testing, load testing, and monitoring for contact centers to ensure your systems deliver flawless experiences to users and handle high levels of traffic. Our services accelerate development, save time and money, and guarantee delightful experiences.

If you like to learn more about Bespoken and our approach to delivering high-quality, highly accurate conversational experiences, start a FREE trial here.