Month: February 2023

The art of being hospitable

Conversational AI in travel and hospitality Conversational AI chatbots, voice assistants, and interactive voice response (IVR) systems are used widely in the Travel and Hospitality industry. For travelers, they can provide a better customer experience prior to, during, and after a journey. For employees in hospitality, they can help improve the quality of work and […]

Announcing Bespoken testing suite in IBM Cloud for Watson Assistant customers

We are excited to announce the availability of Bespoken in the IBM Cloud Catalog. IBM Cloud customers can now quickly and seamlessly test their conversational AI solutions, in their own environment, with Bespoken.   Bespoken ensures exceptional customer journeys in conversational AI solutions, like chatbots and Interactive Voice Response (IVR) systems. Our platform enables functional testing […]