Bespoken CLI New features and improvements Alexa Speak directive “caption” support: Starting with the SpeechSynthesizer v1.3 directive, a “caption” property was added to the Alexa responses. After cleaning and formatting it a little bit, it is now included in our Alexa Virtual devices response (also as a “caption” property). In turn, this means that you […]
Month: July 2020
Testing, Tuning, and Monitoring for Conversational IVR
Bespoken’s automated testing delivers exceptional IVR experiences and drastically increases your digial contact center’s ROI.