Explore the delicate balance of software testing, emphasizing efficient automation while avoiding over-testing. Considering factors like test type and team size, I propose two practical approaches: comprehensive flow coverage or starting small and expanding gradually.
Tag: Artificial Intelligence
The Paradox of AI and Testing
Large language models hold immense promise. But as we have worked with customers over the last twelve months to adopt them, we also see significant challenges.
Here are some of the common questions and obstacles we see so far, as well as how customers are addressing them.
Minimize down-time in the contact center via live monitoring from Bespoken
Downtime and outages can cost $1,000s of dollars an hour. To avoid these costly, frustrating events, property manager SMS Assist turned to Bespoken’s automated testing suite for assistance. Leveraging Bespoken, SMS Assist implemented a solution within a matter of days that inoculates them against potentially costly downtime.
Guide to Conversational AI
Part 1: Plan and Research The world of Conversational AI is changing the way we interact with technology. This blog post series is a Comprehensive Guide to understanding and managing Conversational AI applications, from inception to ongoing maintenance. Whether you’re a seasoned practitioner or just starting out, this guide covers key considerations like testing with […]
The Bespoken Test Robot aka “The Robollama”
If you can talk to it, we can test it – Bespoken presents an easy and fun way to try out their new Test Robot offering. Read on to learn all about it.
Alexa, Are The Lights On?
About to launch your smart-home device? Read this article first and learn how to save time and money by avoiding tedious manual testing.
The Next Model for Voice: How Platforms And Builders Can Work Together
The next wave of Voice is not about Apps but Domains – defined by users and the queries and commands they speak. Third-parties and platforms can work together in this ecosystem with trust and well-defined rules.
Top 10 Reasons NOT To Do Automated Testing!
We get it, there are many reasons not to test and these are just the tip of the iceberg. After all, what could possibly go wrong?
The Mars Agency Case Study
The Mars Agency cut down errors on the speech recognition of their voice app by more than 80% before launch, tuning it with the help of Bespoken against a comprehensive set of utterances and accents. Read about the how they did it below.