Explore the delicate balance of software testing, emphasizing efficient automation while avoiding over-testing. Considering factors like test type and team size, I propose two practical approaches: comprehensive flow coverage or starting small and expanding gradually.
Large language models hold immense promise. But as we have worked with customers over the last twelve months to adopt them, we also see significant challenges.
Here are some of the common questions and obstacles we see so far, as well as how customers are addressing them.
Downtime and outages can cost $1,000s of dollars an hour. To avoid these costly, frustrating events, property manager SMS Assist turned to Bespoken’s automated testing suite for assistance. Leveraging Bespoken, SMS Assist implemented a solution within a matter of days that inoculates them against potentially costly downtime.
We are excited to announce the availability of Bespoken in the IBM Cloud Catalog. IBM Cloud customers can now quickly and seamlessly test their conversational AI solutions, in their own environment, with Bespoken. Bespoken ensures exceptional customer journeys in conversational AI solutions, like chatbots and Interactive Voice Response (IVR) systems. Our platform enables functional testing […]
We are thrilled to announce that Arte Merritt has joined Bespoken as our new Chief Marketing Officer. Arte brings a wealth of experience in the conversational AI industry to the team. He previously led Global Conversational AI Partnerships at Amazon Web Services. Before that, he was the CEO and Co-founder of Dashbot, an analytics platform […]
Bespoken’s automated testing delivers exceptional IVR experiences and drastically increases your digial contact center’s ROI.
Publish your voice experiences with confidence. Learn how to ensure the quality of your creations in a simple, accessible and cost-effective way. Test automation is within your reach! Read on to learn how to take advantage of its benefits.
We are proud to announce we have expanded the usability of our UI (Dashboard) allowing multiple tests to be executed in a simple way. Read on to find out more!
If you can talk to it, we can test it – Bespoken presents an easy and fun way to try out their new Test Robot offering. Read on to learn all about it.