Welcome back to our blog series on conversational AI applications! In our previous post, we discussed the key considerations for creating a successful conversational experience, including choosing the right platform, designing effective conversational flows, and integrating natural language processing (NLP) and machine learning (ML) technologies. In this post, we will focus on monitoring the performance […]
Welcome to the second part of our Conversational AI series, where we delve into the essential aspects of creating high-performing conversational AI applications. In our previous blog post, we discussed the importance of planning and research in the development of Conversational AI. In this post, we will be focusing on modeling – the management of […]
Part 1: Plan and Research The world of Conversational AI is changing the way we interact with technology. This blog post series is a Comprehensive Guide to understanding and managing Conversational AI applications, from inception to ongoing maintenance. Whether you’re a seasoned practitioner or just starting out, this guide covers key considerations like testing with […]
Bespoken helps contact centers measure and improve the accuracy of their systems leveraging our Usability Performance Testing. This delivers higher quality, more delightful user experiences to customers. But it also helps with the bottom line. Take a look at our ROI calculator below to see how improved accuracy can benefit your users alongside your financial […]
At Bespoken, we have tried to make it as easy as possible to create automated test cases via our easy-to-use Dashboard and test scripting syntax. But we know that Conversational AI application builders are busy, and automated testing can often seem like a burden rather than a boon, especially in terms of getting started. To […]
How The Progress of Voice Has Been Stymied By Privacy and Complexity, and How We Get Past It
Bespoken’s automated testing delivers exceptional IVR experiences and drastically increases your digial contact center’s ROI.
If you can talk to it, we can test it – Bespoken presents an easy and fun way to try out their new Test Robot offering. Read on to learn all about it.
About to launch your streaming audio app? Read this article first and learn how to avoid tedious manual testing for a fraction of the time and money – this is how testing works with Bespoken 🤖.